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Process Modeling Checklist

 

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Process Modeling Checklist This Process Modeling Checklist will be helpful to everyone who is in charge of creating a process model. This checklist contains suggestions on how to prepare and realize this effort. 


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Process Modeling Preparation:

  • Determine the purpose (objective) of process modeling:
    • Documentation of an existing process;
    • Inventing a new process;
    • Improving efficiency and quality of an existing process;
  • Engaging business analysts and managers who are capable of modeling;
  • Defining suitable modeling approach:
    • Activity-based: a process is modeled as a sequence of actions or steps;
    • Artifacts-based: a process is expressed as a sequence of statuses;
    • Communication-based: a process is explained as a sequence of reactions and interactions;
  • Creating guidelines for modeling (defining and documenting them);
  • Arranging a system for recording of modeling assumptions, constraints, issues, etc;
  • Settings documentation requirements;
  • Selecting and acquiring an appropriate tooling:
    • Text editor (a word processor) to document information about the process;
    • Drawing tool (a graphic tool) to depict the process flow;
    • Process modeling tool to maintain a virtual model of the process;

Business Process Modeling Actions:

  • Identify key elements of the process:
    • Goals;
    • Scope;
    • Inputs;
    • Outputs;
    • Activities;
    • Resources;
    • Information;
    • Organizational impact;
  • Identify people or agents involved into the process:
    • Process Owner;
    • Process Manager;
    • Process Performers;
    • Process Customers;
    • Process Suppliers;
  • Build the SIPOC (Supplier/Input/Process/Output/Customer) Chart to better understand how the process services the customer at a scale of high-level view;
  • Create Business Process Model (BPM) – a diagram representing a sequence of process steps, including events, actions and links between them. The following techniques to model business process can be involved:
    • Flowcharting;
    • Functional flow block diagram;
    • Control flow diagram;
    • Gantt chart;
    • PERT diagram;
    • IDEF;
    • Use case diagrams;
    • Activity diagrams;
    • Business Process Modeling Notation (BPMN);
    • Event-driven Process Chain (EPC);
  • If possible apply Six Sigma method to manage quality of your business processes:
    • DMAIC (utilized for existing business processes);
    • DMADV (the method for creating new processes);
  • Document each of process steps and links between them (express what is done on every step in a business process), because the overall scenario can be difficult to envision without comments;
  • Input the information into a business process modeling tool of your choice (if any) and simulate a process model to better understand the behavior of ...


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