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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
Chad Lindsey -
Honolulu, HI

Process Documentation Checklist

 

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Process Documentation Checklist This Process Documentation Checklist is designed to help you in describing and supplementing the business processes running within your company with a special documentation. With a help of this checklist you can learn why this arrangement is helpful and what you need to document.


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1. Reasons to create process documentation:

  • Capturing and stating the process and its routine in official corporate documents to make it more controllable and more focusable to be kept under managerial attention;
  • Availability of documented criteria to follow, promote and maintain qualitative and quantitative characteristics (to keep them at appropriate level);
  • Making employees more competent and concentrated at what they carry out on daily basis;
  • Having at hand the source materials for discussing the process with the key employees;
  • Better understanding of the process contribution into business success and its returns;
  • Obtaining a better vision of areas where the process can be changed (improved or optimized);
  • Profound frameworks for modeling and altering the process flow and its elements to reach more stable or improved results;
  • Preventing a wide scope of potentially possible employee misbehaviors and mismanagements (such as applying wrong materials, tools or methods) on the process’s work cycle;

2. What to document at the process:

  • Description package – a high-level description of the process, including:
    • Descriptions of intermediary steps and tasks;
    • Process Flowchart to understand how the process effectuates in details:
      • Process’s regular critical path and possible ramifications (alternative scenarios);
      • Logical and technical conditions linking up the tasks;
      • Predecessor or successor of every step or task on the process;
      • Sub-processes or parallel processes;
    • Requirements on Resources:
      • Utilities;
      • Technological process;
      • Machinery;
      • Manpower;
      • Raw materials;
    • Role of the process in the business strategy and its connection to corporate objectives;
    • Process owner, principal participants and customers;
    • Metrics used to measure success (KPI) and amount of resources;
    • Controls – managerial mechanisms and indicators used to measure and direct the process;
  • Qualitative and Quantitative Specifications on:
    • Process Inputs – tangible and intangible inputs (information, tools, energy and other utilities, raw materials, labour, etc) necessary to execute the entire process and its particular tasks;
    • Process Outputs – description of tangible/intangible results or products received on every process stage and after all;
  • Task manuals – methods, tools, materials, recommendations and workflow to be utilized at the ...


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