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Process Audit checklist

 

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Process Audit checklist This Process Audit checklist is created to help you in organizing this important process that makes sure of effective functioning of any business process you may need to audit (inspect and examine for compliance and efficiency). This checklist works as a definition embracing essential procedures, and as a check sheet of points to examine on a process.


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Process Audit Procedures:

  • Meeting with process owners and identifying background and objectives for the audit;
  • Selecting people to interview, areas to investigate, and documents to review;
  • Elaborating and approving suitable methodology to apply;
  • Selecting appropriate tools to collect all necessary data (such as self-assessment forms & questionnaires, on-site inspections, reviewing of records, etc);
  • Composing the plan and getting it approved by auditors and process owners;
  • Composing the schedule to state timeframes for the audit;
  • Sending notifications to inform the process participants of an upcoming audit;
  • Establishing audit workshop;
  • Conducting the Opening Meeting with the process staff members and stakeholders;
  • Interviewing and questioning the organizational staff and process stakeholders;
  • Reviewing procedure manuals and process documents (standards, regulations and historical);
  • Learning organization of other business processes if required;
  • Testing process for compliance with declared standards and policies;
  • Assessing the adequacy of internal controls;
  • Making conclusions on findings, offering resolutions, and drafting the report;
  • Communicating the report to the process owners and considering it on the Closing Meeting;
  • Collecting feedback and conducting Follow-Up;

 Process Audit Check Sheet (inspecting the overall efficiency of a process):

  • Auditing the Process Design:
    • The process was appropriately flow-charted and all contributors & participants were properly identified (everything was documented as appropriate);
    • The process’s inputs, outputs, managers, suppliers, and customers have been identified and documented as appropriate;
    • The process key risks have been identified, rated, analyzed, documented, and risk awareness & mitigation policy has been raised as appropriate;
    • There are well-defined performance metrics, internal controls, and procedures helping to state customer-oriented metrics to be derived from loosely described requirements;
    • There are special administrative strategy and special internal corporate controls & service for the purpose of continuous process monitoring, review and improvement management;
  • Auditing the Process Personnel:
    • There are well-defined and documented requirements on knowledge, skills, certification, and seniority for specialists to operate the process as appropriate;
    • There are well-defined and documented process roles & responsibilities (adapted through organizational HR-mechanisms) without any unjustified duties, duplication of functions, and conflicts between them;
    • Personnel who currently operate the process’s workflow match the undertaken positions and are completely aware of and accountable for their individual functions;
    • Process performers can name the process they execute and identify the key metrics of its performance (or at least they are completely aware of their individual tasks and objectives);
    • All necessary trainings have been provided, as well as all working & safety instructions have been properly understood by the process personnel;
  • Auditing the Process Assets:
    • The process’s requirements for the working assets (facilities, infrastructure, technology, etc) are well-defined, specified and justified by the competent technical experts, and completely approved by the company management;
    • The existing assets match the provided specifications as appropriate;
    • All process equipments and technologies are...


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