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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
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Honolulu, HI

Customer Loyalty Checklist

 

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Customer Loyalty Checklist Through winning and improving customer loyalty a business organization is able to deliver customer value and gain more sales revenue. Read this Customer Loyalty Checklist to learn how to earn customer loyalty in 4 basic steps. The checklist will help you generate more leads and turn prospects into repeating customers.


Order 750 checklists in MS Word and PDF printable format at $49.99 USD only. BUY NOW! 

Qualify Prospects.

  • Analyze your market to identify all types and categories of prospective customers that may be interested in your products/services
  • Break down the market into target groups that have common characteristics
  • Analyze each of the target groups to identify customer needs, wants and expectations
  • Prioritize and rank the target groups to determine which customers have a greater prospecting potential
  • Study the competition to find out how your competitors are successful about selling and what advantages your company gains
  • Figure out what marketing methods are most effective in your market
  • Carefully consider your marketing budget and check if you are able to follow the most effective methods
  • Understand what sources of financing you can use to invest additional money in your business
  • Develop a prospecting plan that uses the most effective marketing methods, according to your budget
  • Test your market through contacting with a few prospects and trying to use the marketing methods
  • Adjust the plan to the results of your test
  • Create a realistic sales plan that is based on your prospecting plan and that determines expected sales revenue

Win First-Time Buyers.

  • Use feedback from past successful sales to plan your future sales and build customer trust
  • Have a strategy for establishing contact with prospects (note it usually takes up to 7 contacts with a prospect to turn this prospect in a first-time buyer)
  • Have a post-call strategy that specifies how to negotiate with a prospect after the first contact
  • Focus your sales team on listening to what prospective customers need and request about
  • Be sure your salespeople are polite and attentive with prospects
  • Be patient in gaining trust with a prospect

Gain Repeat Clients.

  • Always say "Thank you!" to your buyers for their purchases
  • Gather, monitor and respond to customer feedback
  • Use instructional mailings to make the purchasing process much easier for your buyers
  • Provide some extra service (e.g. free support in chat, guarantees) to customers in order to gain their loyalty
  • Create a client database in which you will keep and update all the data about your buyers
  • Keep customers aware of the company’s current activities and offerings, including discounts, special offers, free service, etc.
  • Provide discounts and additional benefits for buyers who may want to purchase several times
  • Write welcome statements for new customers

Strengthen Customer Loyalty.

  • Organize meetings with your sales staff to talk about current issues of repeat customers and generate solutions
  • Dedicate one or several salespersons to every loyal buyer
  • Develop a customer reward program that stimulates more purchases and fosters customer loyalty
  • Provide loyal clients with the latest product updates and upgrades in order to express your vision about.....


Order 750 checklists in MS Word and PDF printable format at $49.99 USD only. BUY NOW! 

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