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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
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Business Process Testing Checklist

 

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Business Process Testing Checklist Business Process Testing Checklist is composed for business managers who seek to examine their processes to make sure they are effective and efficient. With a help of this checklist you can manage your process testing procedures to inspect manpower, equipment, etc.


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 1. Prepare for the Business Process Testing:

  • Define what kind of business process matters you are going to test;
    • Efficiency (ability to transform inputs into outputs with minimal loses);
    • Effectiveness (ability to reach targeted aims) of process, documents, components, etc;
    • Quality of outcomes (ability to produce products of a specified quality);
    • Fault-tolerance (ability to be resistant against errors and faults);
    • Timing and productivity (ability to deliver results promptly, without delays);
  • Define the process components you want to test particularly and jointly: equipment, employees, products, etc;
  • Select right approaches to elaborate testing procedures suiting selected process elements;
  • Identify test team members (they should be experts in matters you are going to test);
  • Identify goals of the business process testing (for example to disclosure inefficiency, describe it, investigate its reasons, and recommend methods for rectification);
  • Compose a work plan on business process testing – create a strict schedule of procedures and set  clear goals for testing, so every team member can get his own specific duties;
  • Prepare protocols and forms to record and register the testing activities and their results;

 2. Business Process Testing Activities:

  • Scrutinize process procedures and supportive documents to check whether they are compliant with real situation, and if they can work as practical guidance for process participants;
  • Make sure the documents point you to all essential and important matters and explain all key process assumptions, so there are no unexplained impactful things left behind the scenes;
  • Test the process equipments and other assets to learn whether they fit to standards of efficiency rate, standards of on-the-job safety, standards of wear-and-tear condition, etc;
  • Examine innovative component of the process: how often existing modernization opportunities are considered for this process and how effectively they are implemented;
  • Inspect whether the process meets “green” requirements, including how well it is supported with energy-saving options for a better cost-efficiency;
  • Examine workers participating in the process: check how well they are educated on the process conceptions and configuration, and assess their practical skills to prevent quality gaps;
  • Identify environmental variables that can affect the process workflow (can add contingency) and model different situation to learn how properly the process participants react;
  • Inspect average timing of the process: whether it fits required standards on duration, or how far the results fluctuate from cycle to cycle, investigate underlying reasons, etc;
  • Control the process’s yield and identify its failure rate: how often the process generates spoiled......


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