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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
Chad Lindsey -
Honolulu, HI

Business Process Lifecycle Checklist

 

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Business Process Lifecycle Checklist Initial definition, Planning, Metrics, Pilot test, Execution and Evaluation are different stages in the lifecycle of a typical business. In this Business Process Lifecycle Checklist we describe each of the stages. The checklist helps understand how to perform business processes under an activity-based approach.


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1.    Initial Definition.

  • Perform an environmental analysis to identify business problems or needs that require immediate resolution
  • Identify what problems are critical and so should be solved first
  • Make a list of the most critical problems and determine their impact on your business
  • Figure out what solutions can be used to solve the problems
  • Make an outline of steps for problem solving
  • Combine those steps into a single activity that aims to solve the most critical problems
  • Define regulatory requirements for your business process
  • Create a process team which includes individuals affected by the problems
  • Define roles and duties of team members
  • Establish requirements for the business process
  • Distribute those requirements among team members
  • Focus the team on solving the problems

2.    Planning.

  • Define the purpose of your business process and identify how it contributes into your organization’s success
  • Identify the triggers that start the process
  • Identify exit points of the process
  • Schedule the process’s start and finish dates
  • Distinguish and formulate all activities that come between the process’s start and end
  • Use milestones to track process status
  • Plan how process activities are interconnected and sequenced with each other within process context
  • Determine internal and external process participants; for example: Owner, Manager, Performer, Customer, and Supplier
  • Identify and estimate required resources including supplies, tools, HR, funds, technology, effort, skills
  • Define process product and develop acceptance criteria
  • Estimate costs and develop process budget

3.    Process Metrics (depending on type of process)

  • Process performance against customer requirements
  • Performance of suppliers against business requirements
  • Customer satisfaction
  • Cycle time
  • Quality
  • Sales revenue
  • Cost performance
  • ROI (Return On Investment)
  • Profitability
  • Market share growth
  • Employee satisfaction
  • Production output

4.    Pilot Test.

  • Run the process in a test mode (ask your team to do their tasks and duties and see what they reach)
  • Be sure the team performs the process as planned
  • Measure process performance....



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