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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
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Business Process Description Checklist

 

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Business Process Description Checklist Any commercial organization runs various business processes that aim to manage and achieve business goals and objectives. Having a clear and concise description of those processes contributes to effective goal planning. Read this Business Process Description Checklist to learn how to create process descriptions.


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 Triggers.

  • Identify and list reasons that trigger your business process
  • Confirm each of the triggers is analyzed and approved
  • Reject any trigger that does not bring value in the process
  • Determine benefits (e.g. improved customer satisfaction, increased sales) that are expected from process completion
  • Explain what impact the process has to your company
  • Confirm the triggers remain effective and current throughout the process lifecycle

Resources.

  • Define all necessary roles involved in performing your business process, including full-time, part-time and contracting roles
  • Identify all skills and abilities that will be required for human resources to perform their roles
  • Identify desired types and quantity of professionals (designers, analysts, marketers, salespeople)
  • Find out which labor resources your company can acquire internally/externally
  • List all types of equipment involved in performing your business process
  • Determine all types of consumable and non-consumable materials needed by the process
  • Define external/internal sources of all necessary materials and equipment
  • Develop a cost estimate that identifies the total amount of expenses that your process will generate
  • Confirm whether your company is able to cover all expenses
  • Identify external sources of investment if the company fails to cover resource costs
  • Develop a budget sheet for your business process
  • Identify information technology required to keep the business process secure and feasible
  • Establish the resource baseline that defines types, quantity, quality and availability of all resources identified for the process

Primary Products.

  • List the primary products (or major outputs) to be produced by your business process
  • Describe features and characteristics of those products
  • Develop and agree on product acceptance criteria
  • Identify customers that will acquire and use the products
  • Confirm there is a strategic plan for marketing and promoting the products
  • Calculate estimated revenue from product sales
  • List secondary products (by-products) or minor outputs that result from your business process
  • Identify customers for by-products
  • Have a plan for marketing by-products (such a plan can be built in the marketing plan of your primary products)

Workflow.

  • Break down the process into key implementation stages, such as Definition, Design, Development, Execution, Control, and Termination
  • Establish goals for process stages
  • Be sure stage goals are linked to the primary products of your process
  • Identify sub-processes and tasks for each of the stages
  • Determine dependencies.......


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