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Send to FTP problems

 
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  Views: 445Topic:: «Send to FTP problems, Files empty» on forum: Troubleshooting (VIP To Do List Line)
#1
Hi,

The send to FTP feature does not work properly for me. The files are created in the FTP folder but are left empty. The software just stalls for 300 seconds and gives an error at the end about not being able to complete.

Anyone else seen this problem?
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#2
Dear Michel Ferland,

It is possible that the user which information you entered in "User" field in FTP folder, doesn't have permissions to edit or create files.
#3
I double checked the user credentials, logged in with FileZilla and was able to transfer files easily. I then tried again with VIP Team Todo List and I get the same problem, the file is created but stays empty on the FTP server. The software times out after 300 seconds.
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