Success Story of Helen Nowak, Psychologist
One year ago Helen Nowak was just a fresh graduate out of British Columbia University. She specialized in psychology and she knew it was her gift to give psychological help to anybody who needed it. During university years, she has been already giving consultations.
Starting her own practice was a big step forward for her. It was just a matter of time money and efforts to get her Diploma and rent a space at one of Downtown’s doctor’s offices.
Helen: "Everything went pretty smooth. My parents helped me out on my first steps financially and organized my workflow and paper work that needed to be done. I worked hard. My clientele was multiplying one by one. I had to hire a secretary to coordinate my phone calls and arrange appointments. I couldn’t afford a professional secretary to teach me how to organize my office, and I had to hire a student."
But the more work she was making, the more chaos she had in her office. She had to take a break. Her parents have supported her decision to go on a cruise for rest for the whole 24 days.
When she came back she was stumbled and surprised to the bottom of her heart. Some of her clients went to other psychologists, others wanted to see her right away, and she could not remember what they have talked about on sessions.
The number of new clients increased dramatically, and she could not hold their life stories any longer in her memory.
Helen: "My memory went blank. I turned to my personal psychotherapist for a professional advice. She said that it was my professional breakthrough and my memory has decided not to keep any information not related to my life anymore. It calmed me down."
Back in the office, she have raised her clients' documents and she have found that notes contained insufficient information and were made on irregular basis. In addition to that her office computer crashed and she had to find a quick way to organize her workflow in a totally new “structured” way. Also, she had to recover her client database. That is when she got to know that she needed to keep her clients database organized and backed up.
Helen: "I was taken by thunder of problems. My friend has recommended me to try VIP Management Software. I once again reloaded and typed in all information I had about my clients in my computer. I have recovered and reviewed my clients' database."
Also, she has called her clients by phone personally to let them know that she was back to work and ready to assist them if they needed. She brought innovations into her work. She made sure to have 15 to 20 additional minutes between the appointments to take a small break and make all the necessary notes.
Helen: "I have assigned every client a separate file sheets and attached the documents to keep them all in one place. Also, I printed out my documents to keep them in paper folder copy too. Thanks to the software, it allowed me to do all of that."
The next step was that typing note took a lot of time and I had to be more productive. I came with a new thing. I have started to create comments on my digital voice recorder. Then I would download records on my work laptop and attach them to my client database files. It has saved me lots of time and efforts.
Helen: "I still keep my paper work well organized while still putting down all the necessary notes. I use my VIP Team To Do List software and I receive free upgrades. I learned how to manage better my workflow and save my time."
Well, we can only finish this success story with the famous saying: "Finally organized, Finally Free."
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